Cancel Order Policy

Cancel order

You can only cancel your order within 6 hours from purchasing time of the same day.

- Cancellations made within the first hour from purchasing time of the same day will be issued a full refund of 100% order value (without Tip given by customers)

- Cancellations made after 1 hour but still within 6 hours from purchasing time of the same day will be issued a 70% refund of order value (without Tip given by customers). Please be informed that a management, processing, and transaction fee (30% of your total order value) will be applied in this case. Remember, you cannot cancel or modify your order if it has progressed to an advanced preparation status.