FAQs
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
All items in the store may take 2 to 5 business days to process. Check the table below for approximate time of delivery. Noted that delayed delivery can occur due to holidays, customs, weather conditions, social events, temporary technical issues or unexpected pandemic.
Location Estimated Shipping Time
United States: 15-35 working days
Canada and Europe: 17-45 working days
Others: 25-60 working days
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
Quality and fit is our top priority. Each set is made to order according to your make and model to ensure perfect fit and supreme coverage.
Unfortunately not, we can only make the mats as standard, in the colours shown on the website. These colours have been specially selected to suit most car interiors.
Sorry, we require special 3D computer measurements taken at production stage. If your car isn`t in the list, unfortunately we can`t make them. We improve our list of available cars regularly, please check back later.
Other
1. Click desired colour from main page
2. Select your car details on the product page, and click Order Now.
3. Complete shipping and billing details and pay for your order using any Paypal or Credit/Debit card
We receive your car details and make the mats according to your selection.
You can only cancel your order within 6 hours from purchasing time of the same day. If you realize you have made an error, simply contact us within 9 hours after the purchasing date.
Please contact us at hello@mastercarmats.com for any changes or cancelation request.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.